Returns & Exchanges

At Havens, we want you to love every piece in your home, which is why we offer a 30-day return window for all unused items in their original packaging. If your selection isn't the perfect fit for your space, we are here to help make the return process as seamless as possible.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack the items in their original boxes, ensuring all protective inserts are in place to prevent damage during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label and drop the package off at any authorized carrier location near you.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.